We want your purchases from Ticknors Men's Clothier to be perfect. Unfortunately an item might not be the right color and the fit may be slightly different than you expected. We’ll be happy to exchange your purchase for a similar or completely different item.
We’ll also be happy to give you your money back. Shipping and handling charges do not apply. Please note that returns must be made within 14 days of original purchase for cash and credit refunds. Store credit will be issued up to 30 days.
Ticknors cannot accept returns on altered or worn merchandise. All original tags must be attached to receive a refund.
Returns can be made by mail or at any of our store locations. When mailing your return, please call 216-839-6300 to obtain a return authorization number and make sure to include a copy of the original receipt . If returning to a store, please include your receipt along with the item.