For a lot of our clients, their first time shopping at Ticknors was an eye-opening experience for them. See, we understand that some men don’t like to shop (and honestly, we can’t blame them)! Most stores in the mall are jam-packed with an overwhelming amount of clothes, disorganized, loud, and confusing! Match that atmosphere with uneducated or pushy salespeople, and it's no wonder people can dread going shopping!
We have developed a culture and atmosphere at Ticknors that is quite different from what you may be used to. Our stores are well organized, our team of experts truly care about our customers and you can be sure that they are there to help. So whether you’ve never made your way into a Ticknors store or are one of our valued clients, we put together a short list of what you can expect from a Ticknors Style Advisor when you shop with us.
One of the first conversations you’re likely to have with us is about your likes and dislikes when it comes to style as well as some basic information about your day to day life like what you do for a living, how you dress to work and on the weekends, etc. This is all in an effort to ensure that we share options with you that fit your lifestyle and so we can guide you in the right direction and show you clothes you’ll love!
It’s literally our job to know what looks are currently in fashion and to help you curate a personal style that is both fitting for you and on-trend. We’ll listen to your needs and any events or travel you may have coming up so we can give you options and creative suggestions for clothes that will leave you with a comprehensive wardrobe for the season.
At our core, we care. If something looks great on you, we’ll tell you. If something doesn’t look great, we’ll also give you suggestions for how it can be improved. We want to make sure you look great no matter what.
It brings us great joy to get to know our clients and build a relationship with them. When we are working with you, we’ll ask a lot of questions, both so that we can make better suggestions for you right then and there, but also so we can file things away and keep them in mind next time you visit with us. For example we’ll remember your size and style so if a significant other or family member comes in to shop for you we can suggest clothes that we know will fit and look great on you. Gifting Made Easy!
We really take customer service seriously. So much so, in fact, that we follow up with our clients after shopping with us to make sure they had an enjoyable experience and that their clothes fit (or were tailored) as expected. This also gives us the opportunity to address any concerns or issues that may have occurred (hey, it happens) and make sure that our clients issues are solved and they feel well taken-care of.
If you’re feeling inspired to pick up some great new outfits for this spring, stop in to any Ticknors location and get to it. Or if you’re short on time or not sure where to start, book an appointment with a Ticknors Style Advisor to see all of the options available to you and to put together a wardrobe and a look that you’ll love!